QuickTick – The Deployable Helpdesk

News and Updates – July 26, 2011
After a long hiatus of updates for this, here is an update. It fixes the uploaded files issue, some mail issues, and adds a bit more security. Simply overwrite/merge the files to update, or upload the files and navigate to http://yourdomain.com/quicktick/update.php.

For questions on updating, simply view the Quicktick_v2.2.pdf documentation contained within the zip, or Click Here. Additional features include:

Ticket Assigning to Unlimited Admins/Managers/Staff
Advanced “Forgot Password” feature
Numbers/Linked Replies to Messages
Greater control over templating in emails
Incorporation of SwiftMailer.com, SMTP, Sendmail, and Mail()
General Code optimization and general fixes

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